Santé Québec (CIUSSS West-Central Montreal) · Montreal, QC
~5,000 of 17,366 calls handled without a nurse
Wait ~1 hour to ~15 minutes
HealthNews2026-07-15
Toronto musculoskeletal clinic (unnamed) / Helpline Hero · Toronto, ON
~$50,000 added monthly revenue (agency-attributed)
400 conversations resolved/month
Customer SupportVendor2026-07-10
Canada Health Infoway · Toronto, ON
12,019 clinicians evaluated
1.11 hrs/week saved in work hours
HealthCompany2026-06-23
Alberta Health Services / University of Alberta · Edmonton, AB
198 ER physicians, 105 facilities
22,148 clinical sessions
HealthResearch2026-03-05
The Ottawa Hospital · Ottawa, ON
~7 min saved per encounter (hospital-reported)
-70% clinician-reported burnout/fatigue
HealthSponsored/guest feature (hospital foundation)2026-03-04
Lumeo Regional Health Information System · Kingston, ON
6 healthcare organizations
One shared Oracle Health EHR since 2024
HealthNews2026-02-11
Nobleton Medical Clinic · Nobleton, ON
Voicemail 70-80% of calls to 100% answered
50% handled without staff
HealthHospital news story (customer quote)2025-06-18
Bold Age · Canada
62% of support tickets resolved by AI
3x customers per support agent
HealthAgency
Clinique dentaire Sourire Plus · Gatineau, QC
-70% missed calls (agency-reported)
+35% appointments booked
HealthAgency