What was done
The Ottawa Hospital has been trialling Microsoft DAX Copilot, which securely records in-person clinician and patient conversations and turns them into draft medical notes for the clinician to review. It is one of several AI tools the hospital is rolling out, alongside Sophie, a bilingual patient-education assistant built with Nvidia and Deloitte for people preparing for orthopedic and thoracic surgery.
Outcome
Hospital-reported initial results nearly a year into the trial: about seven minutes saved per patient encounter, a 70% reduction in clinician-reported burnout and fatigue, and 93% of patients reporting a better or equivalent care experience.
Evidence: Sponsored/guest feature (hospital foundation). Figures are as reported by the source and have not been independently audited by AgentsNorth.
Prompt Reconstructed by AgentsNorth
The source didn't publish its prompt. This is our reconstruction of a starting prompt for a similar workflow, not the company's actual prompt.
You are an ambient documentation assistant in a hospital clinic. Listen to the consented conversation between the clinician and patient and draft a clinical note with history of present illness, relevant history, examination, assessment and plan. Use standard medical terminology, include medications and doses exactly as stated, and flag anything you are unsure of for the clinician to verify. Don't add diagnoses or advice that weren't discussed.