Manulife · Toronto, ON
Manulife gives advisors a 24/7 AI assistant for underwriting questions
24/7 access
3 product lines at launch
Sales: AI agent use cases
Canada Goose · Toronto, ON
Canada Goose lets Agentforce handle routine service so Style Experts can sell
89% of targeted interactions resolved
23% overall deflection
The Harbour Chandler · Canada
The Harbour Chandler's AI voice agents went from answering half its calls to 99%
Calls answered: ~52% to 99%
6,443 calls handled by AI
Toronto musculoskeletal clinic (unnamed) / Helpline Hero · Toronto, ON
A Toronto musculoskeletal clinic's website agent adds about $50K a month in bookings
~$50,000 added monthly revenue (agency-attributed)
400 conversations resolved/month
Mills Motors Buick GMC · Oshawa, ON
Oshawa GM dealership books 79 service appointments in 30 days with an AI phone agent
1,113 calls answered in 30 days
79 service bookings
Action Furnace · Calgary, AB
Action Furnace uses an AI agent inside ServiceTitan to answer leads in seconds and book about 190 HVAC jobs a month
~2 sec median first response (vendor-reported)
190+ appointments booked per month
Assurancia Groupe Tardif (AGT) · Quebec and Ontario
Insurance brokerage Assurancia Groupe Tardif gets 55% of clients through full quote questionnaires with an AI agent
55% questionnaire completion
vs 5%–30% industry benchmark
BBQ Québec · Quebec
BBQ Québec's bilingual AI shopping assistant lifts conversions on compared grills by 25%
+25% conversions on compared products
6-second average response time
Canada Benefit Group · Canada
Canada Benefit Group's AI rep 'Emma' qualifies 1,000+ monthly leads and lifts conversion 30%
3,000+ leads engaged
+30% lead-to-next-stage conversion
Unnamed Canadian national telecom · Canada
A national Canadian telco automates 2M+ support conversations in a year with an Ada bilingual chatbot
2M+ conversations automated in year one
~50% of inquiries solved without live support
Isobloc · Mascouche, QC
Isobloc's president built five Claude agents for bids, prospecting, estimates, lien paperwork and cash-flow forecasts
$60K+ CAD estimated annual savings (owner-reported)
Cash-flow forecast: ~1 month to one evening
K1 Speed Canada · Canada
K1 Speed Canada's AI agents handle 44,000 guest chats and turn event leads into CRM deals
44,181 sessions in 13 months
77% of booking sessions became CRM deals
Major Tom · Vancouver, BC / Toronto, ON
Vancouver/Toronto agency Major Tom re-engages 1,000+ dormant leads and books 24 meetings with HubSpot's Prospecting Agent
24 meetings in 3 weeks
$750K+ proposals
Metro Cuts · Toronto, ON
Toronto barbershop Metro Cuts stops losing calls to voicemail with an AI receptionist
30+ missed calls captured in month one
~40% of bookings after 6 pm
Renovation contractor (unnamed) · Mississauga, ON
Mississauga renovation contractor answers leads in 90 seconds and lifts conversion 22%
90-second lead response
Quote follow-up 40% to 100%
Mitsubishi Motors Canada · Canada
Mitsubishi Motors Canada's bilingual AI companion lifts Outlander campaign engagement 10x
10x engagement vs. benchmark (first 2 weeks)
1 in 10 build-and-price shoppers engaged
TELUS · Vancouver, BC
TELUS uses an ElevenLabs AI voice agent to make welcome calls to new internet customers
~2,300 outbound calls in the pilot
8.5/10 average customer satisfaction
Uni Recycle · Quebec
Uni Recycle's bilingual Agentforce agent books e-waste collections and creates leads
Bilingual (EN/FR) web agent
Automates collection-request intake end to end