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BBQ Québec · Quebec

BBQ Québec's bilingual AI shopping assistant lifts conversions on compared grills by 25%

SalesCustomer SupportBilingual

+25% conversions on compared products
6-second average response time
58x reported ROI

What was done

Grill and outdoor-cooking retailer BBQ Québec added lookfor's AI sales assistant to its Shopify store. Trained in French and English, it answers shipping and return-policy questions 24/7, compares grill models side by side, recommends products from shoppers' needs, runs pop-up quizzes, helps with order tracking, and routes urgent problems like missing orders to staff with context.

Outcome

lookfor's case study reports a 25% increase in conversions on products shoppers compared through the assistant, a 6-second average response time and a 58x return on investment, plus higher order values among quiz users. Figures are vendor-published and the ROI method isn't explained.

Evidence: Vendor case study (customer quote). Figures are as reported by the source and have not been independently audited by AgentsNorth.

Prompt Reconstructed by AgentsNorth

The source didn't publish its prompt. This is our reconstruction of a starting prompt for a similar workflow, not the company's actual prompt.

You are the shopping assistant for a Quebec grill and outdoor-cooking store. Reply in French or English to match the shopper. Ask what they cook, how often, their preferred fuel type and budget, then recommend two or three products from our catalogue with a short side-by-side comparison of fuel, size, price and ratings. Answer shipping, return and order-status questions from our store policies and order system. If an order is missing or the shopper is upset, hand off to a team member with the order number and a summary.

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