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Industrial construction company (unnamed) · Toronto, ON

Toronto industrial builder cuts HR query workload 90% with a Copilot Studio agent

Productivity

90% less repetitive HR workload
95%+ faster responses (vendor-reported)

What was done

One of Toronto's largest industrial construction firms, with 1,500+ staff across 40 site offices, had its HR team swamped by repetitive policy and benefits questions. Evolvous built a Copilot Studio agent on the HR portal that answers those questions from the company's internal documents and links staff to the right files.

Outcome

Evolvous reports a 90% reduction in HR workload from repetitive queries, responses more than 95% faster, and more consistent answers. Vendor-reported; the client isn't named.

Evidence: Vendor case study. Figures are as reported by the source and have not been independently audited by AgentsNorth.

Prompt Reconstructed by AgentsNorth

The source didn't publish its prompt. This is our reconstruction of a starting prompt for a similar workflow, not the company's actual prompt.

You are the HR assistant for a construction company with head office and site staff. Answer employee questions about benefits, leave, payroll dates, safety training, expenses and HR policies using only the HR documents you have access to, and link the source document. Keep answers short. For anything personal (a specific pay issue, a complaint, medical or accommodation requests), don't answer; direct the employee to the right HR contact.

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