Manulife · Toronto, ON
Manulife gives advisors a 24/7 AI assistant for underwriting questions
24/7 access
3 product lines at launch
Sales: AI agent use cases
Canada Goose · Toronto, ON
Canada Goose lets Agentforce handle routine service so Style Experts can sell
89% of targeted interactions resolved
23% overall deflection
The Harbour Chandler · Canada
The Harbour Chandler's AI voice agents went from answering half its calls to 99%
Calls answered: ~52% to 99%
6,443 calls handled by AI
Adviso · Montréal, QC
Montreal agency Adviso uses Gemini agents to cut campaign analysis to minutes and RFP time in half
Campaign analysis: days to minutes
RFP response time down 50%+
Bell Canada · Montréal, QC
Bell gives staff Cohere's North agent platform, with 100+ use cases identified
100+ use cases identified
No outcomes published yet
Action Furnace · Calgary, AB
Action Furnace uses an AI agent inside ServiceTitan to answer leads in seconds and book about 190 HVAC jobs a month
~2 sec median first response (vendor-reported)
190+ appointments booked per month
Assurancia Groupe Tardif (AGT) · Quebec and Ontario
Insurance brokerage Assurancia Groupe Tardif gets 55% of clients through full quote questionnaires with an AI agent
55% questionnaire completion
vs 5%–30% industry benchmark
Canada Benefit Group · Canada
Canada Benefit Group's AI rep 'Emma' qualifies 1,000+ monthly leads and lifts conversion 30%
3,000+ leads engaged
+30% lead-to-next-stage conversion
Canadian insurance brokerage (unnamed) · Canada
Canadian insurance brokerage saves 1,905 hours in 3 months with Copilot workflows
1,905 hrs in 3 months
$76,200 saved
Isobloc · Mascouche, QC
Isobloc's president built five Claude agents for bids, prospecting, estimates, lien paperwork and cash-flow forecasts
$60K+ CAD estimated annual savings (owner-reported)
Cash-flow forecast: ~1 month to one evening
K1 Speed Canada · Canada
K1 Speed Canada's AI agents handle 44,000 guest chats and turn event leads into CRM deals
44,181 sessions in 13 months
77% of booking sessions became CRM deals
Major Tom · Vancouver, BC / Toronto, ON
Vancouver/Toronto agency Major Tom re-engages 1,000+ dormant leads and books 24 meetings with HubSpot's Prospecting Agent
24 meetings in 3 weeks
$750K+ proposals
Renovation contractor (unnamed) · Mississauga, ON
Mississauga renovation contractor answers leads in 90 seconds and lifts conversion 22%
90-second lead response
Quote follow-up 40% to 100%
Mitsubishi Motors Canada · Canada
Mitsubishi Motors Canada's bilingual AI companion lifts Outlander campaign engagement 10x
10x engagement vs. benchmark (first 2 weeks)
1 in 10 build-and-price shoppers engaged
Uni Recycle · Quebec
Uni Recycle's bilingual Agentforce agent books e-waste collections and creates leads
Bilingual (EN/FR) web agent
Automates collection-request intake end to end