What was done
Luxury menswear retailer Harry Rosen and HachiAI deployed two agentic 'Intelligent Digital Workers' on Harry Rosen's existing ERP with no system changes. In Finance, one handles accounts payable end to end: receiving invoices, extracting data, matching to purchase orders, assigning G/L and store codes and posting to the ERP, with exceptions flagged for review. In Merchandising, the other creates purchase orders, validates order confirmations and prepares data for downstream processes. The rollout prioritized high-volume vendors.
Outcome
Vendor-reported: the AP worker processes tens of thousands of invoices across a wide range of designer brands. EVP & CFO Graham Rosen called it "an important step forward in our AI transformation journey" and said the company is looking to build on what it learned.
Evidence: Vendor press release (customer quote). Figures are as reported by the source and have not been independently audited by AgentsNorth.
Prompt Reconstructed by AgentsNorth
The source didn't publish its prompt. This is our reconstruction of a starting prompt for a similar workflow, not the company's actual prompt.
You are an accounts payable agent. For each new vendor invoice email: extract vendor, invoice number, date, PO number, line items, taxes and total. Match it to the purchase order and goods-received record line by line (style, colour, quantity, price). If everything matches, assign the G/L and store codes and prepare the ERP posting. If the price is higher than the PO, quantities don't reconcile or a code is missing, do not post: log the reason and send the finance team an exception summary.