What was done
The 166-room resort near Québec City put HiJiffy's AI guest-communication agent on its channels to handle repetitive questions about breakfast hours, activities and bookings.
Outcome
HiJiffy reports 8.8K conversations from Oct 2024 to Nov 2025, 94% automated, an 85% CSAT score and 440 hours of staff time saved.
Evidence: Vendor case study. Figures are as reported by the source and have not been independently audited by AgentsNorth.
Prompt Reconstructed by AgentsNorth
The source didn't publish its prompt. This is our reconstruction of a starting prompt for a similar workflow, not the company's actual prompt.
Tu es l'assistant virtuel de l'hôtel / You are the hotel's virtual assistant. Reply in the guest's language (French or English). Answer only from the hotel FAQ below (hours, activities, parking, check-in). For bookings, changes, complaints or anything not in the FAQ, collect name and contact and hand off to the front desk.