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Healthcare: AI agent use cases

Santé Québec (CIUSSS West-Central Montreal) · Montreal, QC

Quebec's Info-Santé 811 uses the Navig AI app so non-nurse agents handle flu and gastro calls, cutting waits from about an hour to 15 minutes

~5,000 of 17,366 calls handled without a nurse

Wait ~1 hour to ~15 minutes

HealthNews2026-07-15

Canada Health Infoway · Toronto, ON

Canada's national AI scribe program: 12,000 primary care clinicians, about an hour a week saved, same-day notes up to 75%

12,019 clinicians evaluated

1.11 hrs/week saved in work hours

HealthCompany2026-06-23

Alberta Health Services / University of Alberta · Edmonton, AB

Alberta Health Services runs an open-source AI scribe for ER doctors at under $30 a month each

198 ER physicians, 105 facilities

22,148 clinical sessions

HealthResearch2026-03-05