What was done
Whitepine College deployed kama.ai's knowledge-graph agent (nicknamed the Digital Tiger) to answer repetitive student questions, including study permit, PGWP and IRCC questions from international students, using only college-approved content.
Outcome
The vendor's case study reports 5,295 interactions handled in 2025, about 514 staff hours reclaimed (range 375–703) and an estimated $12,200–$36,500 in annual labour cost avoidance, with 24/7 coverage for students in other time zones.
Evidence: Vendor case study. Figures are as reported by the source and have not been independently audited by AgentsNorth.
Prompt Reconstructed by AgentsNorth
The source didn't publish its prompt. This is our reconstruction of a starting prompt for a similar workflow, not the company's actual prompt.
You answer student questions for a Canadian college. Answer ONLY from the approved collection provided below. For immigration topics (study permits, PGWP, IRCC), give the approved guidance and link the official IRCC page; never give personal immigration advice. If the answer isn't in the collection, say so and route to an advisor.