Canada Revenue Agency · Ottawa, ON
Failure: Auditor General finds CRA's 'Charlie' chatbot answered only 2 of 6 tax questions correctly
2/6 correct
Tax: AI agent use cases
Elysian Inc. (Pur & Simple franchisee) · Greater Toronto Area, ON
Five-location Pur & Simple franchisee saves ~500 hours a year with Claude and QuickBooks
~500 hrs/yr
CAD $12–15K/yr
Surrey-based CPA firm (unnamed) · Surrey, BC
Surrey CPA firm cuts month-end close from 3 days to under 4 hours with Canadian-tax-aware AI categorization
3 days → <4 hrs close
~5 hrs/bookkeeper/week